Privacy Policy

1. Who We Are
The Thin Line Rock Station (“TTLRS,” “we,” “us,” or “our”) is a radio station built by and for first responders. Our website (thethinlinerockstation.com) is powered by Wix, our mobile app is hosted by Live365, and our merchandise is sold through Teespring. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, use our app, make a purchase, or engage with our content.

2. What We Collect
We may collect the following types of information:

Personal Information: Name, email, phone number, address, etc., submitted via forms, contests, volunteer applications, or newsletter signups.
Purchase Information: Order details, billing/shipping address, and purchase history, collected through Teespring.
Payment Information: Last four digits of your card, transaction date, processed securely through Wix Payments, Teespring, PayPal, or Stripe. We do not store full payment information.
Device and Usage Data: IP address, browser type, device info, time on site, app crash logs, listening stats, and general engagement data collected by Wix and Live365.
Cookie and Web Tracking Data: Session cookies, referral pages, screen preferences, page interaction data.
Aggregated/Anonymous Data: Non-personal data used to measure traffic or listener behavior.

We do not knowingly collect data from children under 13.

3. How We Use Information
We use the information we collect to:

Provide, operate, and maintain our website, stream, and app
Process merchandise orders and handle contest entries
Respond to inquiries or DJ applications
Improve listener experience and website performance
Send newsletters or updates (only if you’ve opted in)
Limit advertising to relevant, first responder-related products or first responder-owned businesses

We do not sell, rent, or share your personal data with third-party advertisers.

4. Legal Basis for Processing (If Applicable)
Depending on your location, we rely on one or more of the following:

Consent (e.g., for newsletter or cookies)
Contract (e.g., to fulfill orders or process contest entries)
Legal obligations (e.g., tax or accounting compliance)
Legitimate interest (e.g., to maintain the stream, prevent fraud, and understand listener usage)

5. Sharing and Disclosure
We may share limited information with the following:

Wix.com: for hosting, analytics, forms, and basic services
Live365: for streaming, mobile app usage tracking, listener analytics
Teespring: for processing and shipping merchandise orders
Payment Processors: including Wix Payments, PayPal, or Stripe
Email or Text Services: for sending opt-in communications
Legal Authorities: only when required to comply with laws
Business Successors: if we merge, reorganize, or sell the station

We never sell your personal information.

6. International Data Transfers
Wix and Live365 may store or process your data on servers located in the U.S., Israel, and/or the European Union. Transfers follow appropriate legal safeguards such as Standard Contractual Clauses.

7. Data Retention

We retain order and purchase records for up to 7 years for tax and legal compliance.
Contact form entries and DJ applications are retained for 12 months.
Listener analytics are stored in aggregate or anonymized form after 90 days.
App usage data is handled according to Live365's retention policies.

8. Data Security
We use the following to help keep your data safe:

HTTPS/TLS encryption
Secure hosting via Wix and Live365
Payment processing through secure, PCI-compliant third parties
Access restrictions, including password protection or two-factor authentication

9. Your Rights
Depending on your location, you may have the right to:

Access or correct your personal data
Delete your data ("right to be forgotten")
Opt out of newsletters or promotional communications
Request a copy of your data (data portability)
Object to certain types of processing

To exercise your rights, email us at: info@thethinlinerockstation.com with the subject line “Privacy Request.” We may request verification of identity.

10. Cookie Use
We use cookies to:

Enable website functionality and session login
Track anonymous user behavior for internal analytics
Remember preferences (like dark mode or volume level)

You can manage cookies through your browser settings.

11. Children’s Privacy
Our services are intended for users aged 16 and over. We do not knowingly collect personal data from children under 13. Parents or guardians may request deletion of a child’s data by contacting us directly.

12. Changes to This Policy
We may update this policy occasionally to reflect changes in our services or legal obligations. The revised policy will be posted here with an updated date. Significant changes may also be announced on-air or via email.

13. Contact Us
The Thin Line Rock Station
Attn: Privacy Team
PO Box 1182
Athens, OH 45701
Email: info@thethinlinerockstation.com
Website: www.thethinlinerockstation.com

By using our website, app, stream, or store, you acknowledge and agree to this Privacy Policy.

Stay safe and keep rocking! 🎵🔥 Updated 7.6.25

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